There are tons of marketing trends in 2020 that you need to watch out for. It’s important to stay ahead of the curve to keep up with these imperative trends. Some of these trends may surprise you or some are already something you’re familiar with. Every decision you make with these trends can impact your enterprise. Do you need to approach your brand success with new strategies and a fresh point of view? Here are some of the imperative marketing trends you need to watch out for.

Customer Experience

Customer experience has always been a pivotal element for many industries. It can make or break the strategies you worked hard for if you’re unable to provide the best customer experience. Customer experience can be done with the right software and market studies. However, customer experience can be more than that. You need to learn how to focus on your customer’s satisfaction to create a clear connection within your business-related functions. Starting with data, it’s crucial to start collecting customer data to create a compilation that you can derive from. Once you have this set, you can begin studies to improve sales, service, finance, logistics, and products.

Brand Identity Ownership

If you’re not proud of your brand, then that will weaken your overall presence in the market. It’s good to have a vision of your brand and it’s equally important to have a sense of brand identity. As a brand, you should have a vision of where your company is going. How is it in the present tense? Are you able to deliver for demands while also providing effective service? Knowing your brand from inside out will help you establish the kind of company you are and what brand direction you’re going for.

Strategic Sourcing

Your resource materials are probably one of the most important aspects when it comes to marketing yourself. It needs to be fast-paced to keep up with the digital age. What are your priorities when it comes to your source material? Are you able to handle it properly? Who are your trusted resources? Each of your resources must be accountable, ready for innovations, and quite agile.

Starting Conversations

Smart speakers can spark conversations about your brand. If customers have certain queries and questions, adding more focus on how you address these concerns is a considerable marketing strategy. Try implementing new technology such as artificial intelligence to adapt to the rapid changes from your consumers. Alternatively, you can opt for a personalized choice. Adding more personality to your marketing strategies and speaking to your consumers to target their pain points can promote significant changes. This builds trust and rapport with your customers, which can increase the chances of them staying and promoting your business through word of mouth.


Micro-influencers are the next best thing to market your brand. Approaching an honest influencer with a significant following for an exchange deal to promote your brand is an effective trend that many people have been cashing on for years. What these micro-influencers do is simple yet effective. They’re able to promote your brand to a wider audience without much effort. To do this, simply approach an influencer that embodies your brand or is interested in it. The transition will be easier and much more natural when the influencer actively shows interest.

Pain Point Analysis

All customers have a pain point they want to address. You can definitely lock in on the advantages of analyzing their pain points to further appeal to a wider market. Analyze the reactions of your users through real-time feedback from social media feeds and reviews. What are they looking for? What do they need? Some users will show that they’re quite satisfied with the products. They will be able to pinpoint the exact features they thoroughly enjoy. Some will enjoy the product but they will have different expectations. When it boils down to this, remember that you can work with what you have and build from there. Use the analyzed data as your base to create a curated experience for your customers. This is an effective marketing strategy as this gives the customer a feeling of personalization. Combined with new technology it becomes a better and more effective collection of analyzed data.

Key Takeaway When you’re using marketing trends in 2020, a combination of old and new will bring your business to new horizons. You’ll never know what you can come up with and all you need to do is to experiment and find out which works best for you. In the new year, it’s best to approach these marketing trends with a fresh point of view and a bit of excitement. Some of the trends listed above are probably familiar to you already or it’s something entirely new. But these are guaranteed to pivot your business in a new direction.

Categories: Business


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